Wondering why you’re seeing an extra fee at checkout for Shipping Protection? We understand your concern. The purpose of this optional fee is to provide great peace of mind for perishable orders that could (although not likely!) be delayed, damaged or lost in transit. When a claim is approved, you can choose to receive a refund (minus the shipping protection cost) or a full replacement order.
We're dedicated to making your experience unforgettable and we're committed to delivering exceptional service. While shipping can be tricky, we're here to help. In the rare event that your shipment encounters a problem in transit, our shipping protection has got you covered – and it's worth far more than its low cost.
How is the cost calculated?
The price of your order’s shipping protection is 3% of the total value of your shopping cart.
Is Shipping Protection required?
Shipping Protection is automatically added to every order, however, you have the option to remove it at checkout. We strongly recommend keeping it for added peace of mind in case of weather delays, damage or theft during shipping.
Please note that if you choose to remove Shipping Protection and an issue arises during transit that would have been covered, we will be unable to offer reshipment or a refund.